Empowering Growth Through

Outsourcing Solutions

Q: What makes Horyzon different?

We act as an integrated remote office , not an external vendor. That means: We collaborate in your systems We communicate the way your team communicates We help refine your workflows We use automation to remove manual steps We provide leadership-level visibility Our goal is simple: Make your operations run smoother, faster, and more reliably.

We believe every small and medium business deserves the quality and advantages of corporate class services made affordable.

Discover Effective Outsourcing Solutions

Book Appointment

Tire 1

Tier 1

Foundational Outsourcing

The Problem:

Your team is drowning in repetitive work, hiring costs are rising, and growth is stalling.

The Solution:

We act as your integrated partner, absorbing high-volume tasks across Finance, CX, HR, IT, and Sales Support.

How It Works

TASK-SPECIFIC OUTSOURCING

PROCESS OPTIMIZATION

PERFORMANCE TRACKING & REPORTING

Tire 2

Tier 2

Process Optimization Outsourcing

The Problem:

Your business is slowed down by fragmented systems, disconnected tools, and manual data entry that creates digital inconsistency.

The Solution:

We act as a tech-enabled partner to redesign and unify your ecosystem, ensuring your tools talk to each other for end-to-end efficiency.

How It Works

DIGITAL PROCESS REENGINEERING

CONNECTED DATA & INTELLIGENT INSIGHTS

AUTOMATION & AI-ENABLED EXECUTION

Tire 3

Tier 3

Integrated Partnership & Digital-Enabled Scale

The Problem:

Your organization is facing complex, cross-functional challenges outdated models and siloed processes that simple outsourcing cannot solve.

The Solution:

We drive enterprise-level transformation, redesigning your operating model to align strategy with advanced technology and measurable innovation.

How It Works

BUSINESS TRANSFORMATION CONSULTING

END-TO-END DIGITAL TRANSFORMATION

INNOVATION LAB & RAPID PROTOTYPING

our services Portfolio

complete operational coverage

"from front office to back office"

Finance & Accounting Outsourcing

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Finance & Accounting Outsourcing

✓ End-to-End Bookkeeping & AP/AR Management

✓ Financial Reporting & Insightful Dashboards

✓ Expense & Cost Control Optimization

✓ Scalable Finance Support

Sales & Commercial Support Outsourcing

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Sales & Commercial Support Outsourcing

✓ CRM Management & Pipeline Accuracy

✓ Quote & Proposal Preparation

✓ Contract & Order Administration

✓ Sales Follow-Up & Coordination

✓ Performance Reporting & Insights

Analytics & Management Decision Making Tools

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Analytics & Management Decision Making Tools

✓ Dashboard Creation & Data Visualization

✓ KPI Definition & Reporting Cadence

✓ Operational & Financial Insights

✓ Customer & Market Insights

✓ Data Quality & Process Optimization

Technical Support & IT Helpdesk Outsourcing

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Technical Support & IT Helpdesk Outsourcing

✓ Networking, VMware(Broadcom) NSX

✓ Server Maintenance, Upgrades & Optimization (Dell, HP, Fujitsu)

✓ Network Segmentation

✓ Physical Network Management (Aruba, Dell, Catalyst, Meraki)

✓ ESXi/Vcenter, Backup & disaster recovery

✓ 24/7 Helpdesk & Ticket Resolution

✓ System Monitoring & Incident Management

✓ Software & Hardware Support

✓ Onboarding & Offboarding IT Setup

✓ Scalable IT Coverage

Back-Office & Administrative Support

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Back-Office & Administrative Support

✓ Data Entry & Document Processing

✓ Scheduling & Coordination

✓ Order & Contract Administration

✓ Compliance & Documentation Support

✓ Scalable Back-Office Capacity

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Your success is at the heart of our mission. We propel business excellence through strategic solutions, innovative ideas, and a steadfast commitment to your growth. By focusing on measurable outcomes and long-term value, we’re dedicated to surpassing expectations at every turn.

our Succes Stories

Contract Creatio

Faster Contract Creation & Lifecycle Management

Challenge:

Contract creation involved multiple handovers and version tracking across email, slowing deal closure and increasing compliance risk.

Solution:

We deployed a centralized contract workspace with auto-generated templates, clause libraries, and automated review/approval routing.

Result:

Contract generation turnaround time shortened by 50%, legal review workload dropped by 30%, and customers received final contracts days earlier, accelerating revenue recognition.

Streamlined Offer & Order Management

Challenge:

Sales support teams spent too much time preparing offers and manually checking order details, creating delays and inconsistencies across regions.

Solution:

We automated offer creation, implemented standardized order validation rules, and integrated data workflows directly into the CRM/ERP.

Result:

Offer-to-order cycle time decreased by 45%, order accuracy improved to 99%, and sales teams received complete, error-free documentation ready for customer signature.

Operational Performance Intelligence

Challenge:

Leaders operated with scattered data sources, making it difficult to track performance and anticipate risks.

Solution:

Decision-making speed improved by 40%, and teams reduced process inefficiencies by 25%.

Result:

Offer-to-order cycle time decreased by 45%, order accuracy improved to 99%, and sales teams received complete, error-free documentation ready for customer signature.

Strategic Decision Hub for C-Level Leadership

Challenge:

Top management lacked a consolidated, real-time view of performance across sales, operations, finance, supply chain and customer service, slowing strategic decisions.

Solution:

We delivered an executive analytics toolkit with cross-department KPIs, trend predictions, and scenario modelling. Leaders could monitor performance, identify risks, and simulate the impact of strategic choices—all from one unified dashboard.

Result:

Decision-making cycles shortened by 50%, strategic risks were identified one quarter earlier, and leadership improved cross-department alignment through shared, transparent data.

Sales Forecast Accuracy & Pipeline Visibility

Challenge:

The sales department struggled with inconsistent forecasting and limited visibility into pipeline health, leading to missed targets and poor resource planning.

Solution:

We deployed a predictive forecasting model using historical deal data, customer purchasing patterns, and rep activity insights. A unified sales performance dashboard provided real-time views of pipeline risk, win probabilities, and territory coverage.

Result:

Forecast accuracy improved by 35%, pipeline risk was identified 2 weeks earlier, and sales managers increased target attainment by 18% through better prioritization.

Order Management Accuracy & Processing Speed

Challenge:

Order processing relied on manual data entry and email approvals, leading to frequent errors, slow turnaround, and frustrated customers.

Solution:

We standardized order workflows, automated data validation, and integrated approval steps into a single platform with clear visibility for sales and logistics.

Result:

Order accuracy increased to 99%, processing time dropped by 50%, and customer delivery commitments improved significantly.

Improved Administrative Efficiency

Improved Administrative Efficiency Through Workflow Automation

Challenge:

Back-office teams were overwhelmed with repetitive tasks such as updating order confirmations, preparing customer documents, scheduling internal meetings, and routing approvals. Because these tasks were scattered across email, Excel files, and shared folders, turnaround times slowed and errors increased.

Solution:

We introduced centralized automated administrative workflows that:
• Extracted data from emails and PDFs to automatically update order records
• Generated standardized customer documents (order confirmations, service forms, delivery notes)
• Used intelligent routing to assign tasks based on workload and required approvals
• Sent automated reminders to ensure follow-up steps were completed on time

Result:

Processing cycles for order and document handling were reduced by 60%, and teams were able to reallocate 30% of their time to higher-value tasks such as customer communication and resolving exceptions. Overall service response significantly improved.

FAQ

What is Outsourcing ?

Outsourcing means partnering with an external team to handle specific tasks, processes, or services so your internal team can focus on what matters most.

In real words, outsourcing helps you:

Get work done reliably
Reduce operational stress
Avoid constant hiring struggles
Bring in expertise you don’t have in-house
Scale faster without losing quality

Modern outsourcing isn’t about “cheap labor.” Yes, you will save costs, but it’s also about getting the right support, in the right tools, with the right processes, so your business runs smoother and grows with less friction.

Why should I work with Horyzon Network instead of a traditional outsourcing or BPO provider?

Because we’re built for the challenges that modern companies actually face.

Most outsourcing fails because clients feel:

“I lost visibility.”
“Quality was all over the place.”
“They didn’t understand our tools.”
“I had to manage everything myself.”

We designed our model to eliminate those frustrations.

With Horyzon, you get:

People + process + technology, not just headcount
Teams that work inside your tools, not on a separate island
Clear workflows and quality controls
Transparent dashboards and KPIs
A partner who continuously improves your operations

You get real capacity, not chaos.

What makes Horyzon different?

We act as an integrated remote office, not an external vendor.
That means:

We collaborate in your systems
We communicate the way your team communicates
We help refine your workflows
We use automation to remove manual steps
We provide leadership-level visibility

Our goal is simple:
Make your operations run smoother, faster, and more reliably.

Show All +

Empowering Growth Through

Outsourcing Solutions

We believe every small and medium business deserves the quality and advantages of corporate class services made affordable.

Discover Effective Outsourcing Solutions

our services Portfolio

complete operational coverage

Finance & Accounting Outsourcing

Finance & Accounting Outsourcing

Sales & Commercial Support Outsourcing

Sales & Commercial Support Outsourcing

Analytics & Management Decision Making Tools

Analytics & Management Decision Making Tools

Technical Support & IT Helpdesk Outsourcing

Technical Support & IT Helpdesk Outsourcing

Back-Office & Administrative Support

Back-Office & Administrative Support

Your success is at the heart of our mission. We propel business excellence through strategic solutions, innovative ideas, and a steadfast commitment to your growth. By focusing on measurable outcomes and long-term value, we’re dedicated to surpassing expectations at every turn.

our Succes Stories

Faster Contract Creation & Lifecycle Management

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